Terms and Conditions
Effective Date: August 30, 2026
Welcome to DIGICO.
These Terms and Conditions (“Terms”) govern your access to and use of DIGICO’s website, services, resources, software-enabled tools, consulting, educational materials, communications, and related offerings.
By accessing our website, submitting information, purchasing services, or otherwise engaging with DIGICO, you agree to these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. About DIGICO
DIGICO provides marketing, technology, consulting, automation, education, strategic guidance, and related business services primarily for physicians, healthcare practices, clinics, and other professional organizations.
DIGICO is not a law firm, healthcare provider, accounting firm, insurance advisor, or regulatory agency.
Information provided through our website or services is intended for general business, marketing, operational, and educational purposes unless otherwise expressly stated in a written agreement.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.
If you are using DIGICO on behalf of a business, practice, clinic, or other organization, you represent that you have authority to bind that organization to these Terms.
3. No Medical or Legal Advice
DIGICO does not provide medical advice, diagnosis, treatment, legal advice, or regulatory opinions.
Any information provided regarding healthcare marketing, advertising, compliance, patient communications, regenerative medicine marketing, platform policies, privacy, AI, or related topics is educational and strategic in nature.
You remain responsible for obtaining advice from qualified legal, regulatory, clinical, compliance, tax, or other professionals where appropriate.
Nothing provided by DIGICO should be relied upon as a substitute for professional legal or medical advice.
4. Regulatory and Compliance Responsibility
DIGICO may provide compliance-focused marketing guidance, content recommendations, risk identification, educational resources, or strategic recommendations.
However, laws, regulations, enforcement priorities, platform policies, and professional standards change frequently and may vary by jurisdiction.
You remain solely responsible for ensuring that your business, advertising, patient communications, claims, treatments, services, documentation, and operations comply with applicable federal, state, and local laws and professional requirements.
This may include, without limitation:
HIPAA
FTC advertising requirements
FDA requirements
State medical board rules
State-specific healthcare advertising laws
Professional licensing requirements
Telehealth regulations
TCPA and communications laws
CAN-SPAM requirements
Privacy and data protection laws
Platform advertising policies
DIGICO does not guarantee that any marketing material, strategy, advertisement, campaign, website, workflow, or communication will be deemed compliant by a government agency, licensing board, platform, court, or other third party.
5. Client Approval and Responsibility
Unless otherwise specified in a written agreement, you are responsible for reviewing and approving all content, campaigns, advertisements, websites, workflows, automations, communications, claims, and materials before they are published or distributed.
Your approval constitutes confirmation that you have reviewed the material and determined that it is accurate and appropriate for your business.
You are responsible for the accuracy of all information, claims, credentials, services, pricing, testimonials, clinical descriptions, results, and other materials you provide to DIGICO.
6. No Guarantee of Results
Marketing and business outcomes depend on numerous factors outside DIGICO’s control.
DIGICO does not guarantee:
Revenue
Profitability
Patient volume
Leads
Appointments
Conversion rates
Advertising performance
Search rankings
Social media reach
Audience growth
Return on ad spend
Business valuation
Specific financial outcomes
Regulatory approval
Platform approval
Past performance, case studies, examples, projections, benchmarks, or client results do not guarantee future performance.
Any projections or estimates are illustrative only.
7. Third-Party Platforms and Services
DIGICO may recommend, configure, integrate with, or use third-party platforms and services, including software for:
CRM
Email marketing
SMS messaging
Advertising
Analytics
AI
Scheduling
Payments
Website hosting
Automation
Social media
Data storage
Communications
These services are operated by independent third parties and may be subject to their own terms, privacy policies, fees, limitations, and availability.
DIGICO is not responsible for:
Platform outages
Account suspensions
Algorithm changes
Advertising rejections
Data loss caused by third parties
Pricing changes
API changes
Feature changes
Platform policy changes
Third-party security incidents
Changes in third-party availability
Your use of third-party services may require you to maintain separate accounts and comply with their terms.
8. Artificial Intelligence
DIGICO may use artificial intelligence, automation, machine learning, or other emerging technologies in connection with its internal operations and services.
AI-generated or AI-assisted outputs may contain errors, incomplete information, inaccurate statements, or unintended content.
All AI-assisted work should be reviewed before publication, implementation, or reliance.
You are responsible for ensuring that sensitive, confidential, regulated, patient-identifiable, or protected health information is not submitted into AI tools unless the specific use and system are appropriate for that information.
DIGICO does not guarantee that AI-generated content will be accurate, complete, compliant, or appropriate for every use.
9. HIPAA and Protected Health Information
DIGICO's general website, contact forms, email channels, and marketing forms are not intended for the transmission of protected health information or medical records.
You should not submit patient-identifiable health information through general forms, unsecured email, or other channels unless specifically authorized.
Where DIGICO provides services that involve protected health information and the relationship requires a Business Associate Agreement, those obligations will be governed by the applicable agreement.
Nothing in these Terms creates a Business Associate Agreement unless one has been separately executed in writing.
10. Intellectual Property
Unless otherwise stated, the DIGICO website and its original content, branding, frameworks, graphics, copy, training materials, workflows, templates, educational resources, strategies, videos, documents, and other materials are owned by or licensed to DIGICO.
These materials are protected by intellectual property laws.
You may not, without prior written permission:
Copy or reproduce DIGICO materials for commercial use
Resell DIGICO templates or resources
Redistribute paid materials
Publish proprietary training content
Remove copyright or branding notices
Claim DIGICO materials as your own
Use DIGICO intellectual property to create competing products or services
Resources expressly provided for client implementation may be used internally by the applicable client according to the scope of the service or license provided.
11. Client Materials and Content
You retain ownership of materials, logos, trademarks, images, videos, copy, patient-approved testimonials, and other content you provide to DIGICO.
You grant DIGICO a limited license to use those materials as reasonably necessary to perform the services you request.
You represent that you have the legal right to provide and authorize the use of any materials supplied to DIGICO.
You are responsible for obtaining any necessary permissions, releases, licenses, or consents.
12. Portfolio and Case Study Use
Unless prohibited by a separate written agreement, DIGICO may reference publicly available work completed for clients for portfolio, educational, promotional, or case-study purposes.
DIGICO will not knowingly disclose confidential business information, protected health information, or non-public patient information for promotional purposes without appropriate authorization.
Where specific client confidentiality terms apply, those terms will control.
13. Confidentiality
Certain services may involve the exchange of confidential business information.
DIGICO will take reasonable steps to protect confidential information shared in connection with a client relationship.
Confidential information does not include information that:
Is publicly available
Was lawfully known before disclosure
Is independently developed
Is lawfully obtained from another source
Must be disclosed under applicable law or legal process
More specific confidentiality obligations may be addressed in a separate client agreement.
14. Payments
If you purchase paid services from DIGICO, you agree to pay the fees described at the time of purchase or in your applicable proposal, invoice, order form, statement of work, or client agreement.
Fees may include one-time fees, retainers, recurring subscriptions, software fees, implementation fees, advertising costs, or third-party expenses.
You are responsible for reviewing the payment terms applicable to your engagement.
Unless otherwise agreed in writing, amounts owed to third-party providers, advertising platforms, software vendors, or media platforms are your responsibility.
15. Recurring Services
Certain DIGICO services may renew automatically on a monthly or other recurring basis.
Where applicable, recurring billing terms will be disclosed before purchase or included in a separate client agreement.
By purchasing a recurring service, you authorize the applicable payment method to be charged according to the agreed billing schedule until the service is canceled in accordance with the applicable agreement.
16. Refunds and Cancellations
Refund and cancellation terms may vary depending on the service purchased.
Unless otherwise stated in writing, payments for consulting, strategy, audits, digital products, implementation, custom work, and services already performed are non-refundable.
Any cancellation rights, notice periods, or termination terms included in a separate written agreement will control over this section.
17. User Conduct
You agree not to use DIGICO’s website, services, systems, or materials to:
Violate any law or regulation
Infringe intellectual property rights
Transmit unlawful or fraudulent content
Send unauthorized spam or marketing communications
Attempt to gain unauthorized access to systems
Introduce malware or harmful code
Collect information about others unlawfully
Misrepresent your identity or credentials
Interfere with website functionality
Circumvent security measures
Use DIGICO services to make knowingly false or misleading healthcare claims
We reserve the right to suspend or terminate access where we reasonably believe misuse has occurred.
18. Website Availability
We may modify, suspend, discontinue, or update any portion of our website or services at any time.
We do not guarantee uninterrupted access to the website or any online platform.
We may perform maintenance, updates, security changes, or other modifications without prior notice.
19. Disclaimer of Warranties
To the fullest extent permitted by law, DIGICO’s website, resources, and services are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding:
Accuracy
Completeness
Availability
Fitness for a particular purpose
Merchantability
Non-infringement
Business outcomes
Marketing results
Regulatory acceptance
We do not warrant that our website or services will be error-free, uninterrupted, or completely secure.
20. Limitation of Liability
To the fullest extent permitted by law, DIGICO and its owners, employees, contractors, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our website or services.
This includes, without limitation, lost profits, lost revenue, lost data, loss of business opportunity, account suspension, advertising losses, reputational harm, or business interruption.
To the extent liability cannot be excluded, DIGICO’s total liability arising from a claim will not exceed the amount you paid directly to DIGICO for the specific service giving rise to the claim during the six months preceding the event giving rise to liability, unless applicable law requires otherwise.
21. Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless DIGICO, its owners, employees, contractors, affiliates, and representatives from claims, damages, losses, liabilities, expenses, and reasonable legal fees arising from:
Your violation of these Terms
Your violation of applicable law
Materials or information you provide
Your marketing or advertising claims
Your medical or professional services
Your use of third-party platforms
Your misuse of DIGICO services
Your infringement of another party’s rights
22. Separate Client Agreements
Certain DIGICO services may be governed by additional agreements, including:
Master Service Agreements
Statements of Work
Proposals
Order Forms
Business Associate Agreements
Data Processing Agreements
Software agreements
Consulting agreements
If there is a conflict between these Terms and a signed agreement governing a specific service, the signed agreement will control with respect to that service.
23. Termination
We may suspend or terminate access to our website or services if you violate these Terms, fail to make required payments, misuse our systems, engage in unlawful conduct, or otherwise materially breach an applicable agreement.
Termination does not eliminate payment obligations that arose before termination.
Provisions that reasonably should survive termination will continue to apply.
24. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of DIGICO’s website or services will be subject to the jurisdiction and venue specified in any applicable written agreement or, if none applies, the appropriate courts located in Florida.
25. Changes to These Terms
DIGICO may update these Terms periodically.
The revised Terms will become effective when posted unless otherwise stated.
The “Effective Date” at the top of this page reflects the most recent revision.
Your continued use of the website after an update constitutes acceptance of the revised Terms.
26. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
27. Entire Agreement
These Terms, together with our Privacy Policy and any applicable written client agreement, constitute the agreement governing your use of our website and general services.
28. Contact
If you have questions about these Terms, contact:
DIGICO